Terms & Conditions

Welcome to Farhana Beauty Buffet. By accessing our website, placing an order, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. About Farhana Beauty Buffet

Farhana Beauty Buffet offers a wide selection of bags, clothing, fashion accessories, beauty-related products, and other lifestyle items. We are committed to providing authentic, quality, and ethically sourced products to our customers.

2. Product Information

We make every effort to display accurate product descriptions, images, sizes, colors, specifications, and other information.

However:

• Actual product colors may vary slightly due to lighting, photography, or screen settings.

• Product dimensions and measurements may have minor variations.

• Packaging may occasionally differ from the images shown.

• Product availability is subject to stock.

We reserve the right to update product descriptions, specifications, and availability without prior notice.

3. Product Authenticity

Farhana Beauty Buffet aims to source products responsibly and provide authentic products as described on our website.

If you receive a product that you believe does not match the description provided, please contact our customer support team with relevant details, photos, and your order information.

4. Pricing

All prices displayed on our website are shown in the applicable currency and may be changed without prior notice.

The final amount payable may include:

• Product price

• Delivery or shipping charge

• Applicable taxes or fees, where required

• Any additional service charges clearly shown during checkout

Promotional prices, discounts, coupons, and special offers may be available for a limited period and may be subject to separate conditions.

5. Orders

After placing an order, you may receive an order confirmation by phone, SMS, email, or other communication method.

Farhana Beauty Buffet reserves the right to cancel or refuse an order in cases including:

• Product being out of stock

• Incorrect pricing or product information

• Invalid customer information

• Payment failure

• Suspected fraudulent activity

• Delivery location being outside our service area

If payment has already been made for a cancelled order, an eligible refund will be processed according to our refund policy.

6. Payment

We may accept payment through available methods including:

• Cash on Delivery

• Mobile Financial Services

• Debit or Credit Cards

• Online Payment Gateways

• Bank Transfer

• Other payment methods displayed during checkout

Customers are responsible for providing accurate payment and billing information.

7. Shipping & Delivery

Delivery times may vary depending on the customer's location, product availability, courier service, public holidays, weather conditions, or other circumstances beyond our reasonable control.

Estimated delivery times are provided for convenience and are not guaranteed.

Customers must provide accurate:

• Full name

• Delivery address

• Mobile number

• Any necessary delivery instructions

Farhana Beauty Buffet will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

8. Order Cancellation

Customers may request cancellation before the order has been processed or handed over to the courier.

Once an order has been shipped, cancellation may not be possible.

Farhana Beauty Buffet reserves the right to apply reasonable delivery or processing charges in cases where applicable.

9. Returns & Exchanges

Returns or exchanges may be accepted subject to our Return & Refund Policy.

Generally, a product may qualify for return or exchange if:

• The wrong product was delivered

• The product arrived damaged

• The product has a manufacturing defect

• The product significantly differs from the description provided

Customers should report eligible issues within the specified return period after receiving the product.

Products should normally be:

• Unused

• Unwashed

• Undamaged

• In their original packaging

• With tags, labels, accessories, and invoice intact

Certain products may not be returnable or exchangeable for hygiene, safety, or personal-use reasons.

10. Refunds

Approved refunds will be processed through an available and appropriate payment method.

Refund processing times may vary depending on the payment provider, bank, or financial service used.

Original shipping charges may be non-refundable unless the return results from an error by Farhana Beauty Buffet.

11. Promotions & Discount Codes

Promotional codes and discounts:

• May have expiry dates

• May apply only to selected products

• May require a minimum purchase amount

• Cannot normally be exchanged for cash

• May not be combined with other promotions unless specifically stated

We reserve the right to modify or discontinue promotional offers at any time.

12. Customer Accounts

If account registration is available, customers are responsible for maintaining the confidentiality of their login credentials.

Customers are responsible for activities carried out through their accounts and should immediately notify us of any suspected unauthorized access.

13. Website Use

You agree not to use the Farhana Beauty Buffet website for:

• Fraudulent transactions

• Illegal activities

• Unauthorized access to our systems

• Distribution of malicious software

• Copying or exploiting website content without permission

• Providing false or misleading information

• Activities that may interfere with the operation or security of the website

We reserve the right to restrict or terminate access where misuse is suspected.

14. Intellectual Property

All website content, including but not limited to:

• Logo

• Brand name

• Product photography

• Graphics

• Website design

• Written content

• Marketing materials

may be owned by or licensed to Farhana Beauty Buffet.

Such content may not be copied, reproduced, modified, or commercially used without prior written permission.

15. Third-Party Services

Our website may use third-party services including courier companies, payment gateways, analytics services, social media platforms, and other service providers.

Farhana Beauty Buffet is not responsible for the independent policies, technical issues, or service interruptions of third-party providers.

16. Limitation of Liability

Farhana Beauty Buffet will make reasonable efforts to maintain accurate information and reliable services.

However, to the extent permitted by applicable law, we will not be liable for indirect or consequential losses resulting from circumstances beyond our reasonable control, including courier delays, third-party service interruptions, internet failures, or unauthorized third-party actions.

Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded.

17. Privacy

Customer information will be handled in accordance with our Privacy Policy.

By using our website, you agree to the collection and processing of information necessary for order management, payment processing, delivery, customer service, fraud prevention, and other legitimate business purposes.

18. Changes to These Terms

Farhana Beauty Buffet may update these Terms & Conditions when necessary.

Any updated version will become effective once published on our website. Customers are encouraged to review this page periodically.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws and regulations of the jurisdiction in which Farhana Beauty Buffet operates.

Any dispute will be handled according to applicable consumer protection and commercial laws.

20. Contact Us

For questions regarding orders, products, returns, refunds, or these Terms & Conditions, please contact Farhana Beauty Buffet through the contact information provided on our website.